Sangoma AI
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AI-powered unified communications
We help businesses across industries work better, accelerate operations, simplify workflows, and satisfy customers with Sangoma AI.
Integrated across Cloud, Hybrid, and On-Prem systems, we make AI simple, powerful, and impactful for your business.
conversational IVR
From and chatbots to AI transcription and the @ASKSangoma knowledge bot, our solutions are transforming industries such as healthcare, retail, manufacturing, education, and hospitality.
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AI-Receptionist
Play the scenario with:
Hospitality Assistant
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AI that works for you designed for every industry
Better alerts, safer campuses.
Secure campus communications with AI features that keep everyone safe and connected. Learn more
Give your patients the best care.
Automate appointments, prescription management, and telehealth, and make voice navigation easier. Learn more
Exceed customer expectations.
Whether it’s reservations, amenities, or service requests, conversational IVR and chatbots can handle it all. Learn more
Improve production times.
Get real-time inventory monitoring, hands-free inspections, and better multilingual communication tools. Learn more
Boost sales.
AI chatbots handle customer inquiries, check order updates, and more, giving your staff more time for face-to-face conversations. Learn more
Make your guests happy.
AI chatbots take orders, provide menu information, and handle requests—leaving your staff to focus on service. Learn more
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Solve real-world problems with AI
Faster interactions
Conversational IVR answers common questions instantly. Callers wait less, agents handle fewer basic inquiries, and issues are resolved faster.
Useful transcripts and insights
Sangoma Scribe provides accurate transcripts and sentiment cues, helping teams respond more effectively and improve the customer experience.
Task automation
AI Assist prepares polished, ready-to-send messages and quick replies, reducing back-and-forth and speeding up customer resolutions.
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Smarter CX starts here
Keep your customers happy with Sangoma CX® AI Assist. Support your agents in real time, suggest replies, improve drafts, and adjust tone across digital channels like SMS, WhatsApp, and e-mail.
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AI-composed replies
Save time with smart reply suggestions
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Switch between a friendly or formal tone
Easily adjust your message tone to suit any audience
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Expand, shorten, or simplify messages
Quickly adjust message length or clarity to suit any audience
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Fix grammar + spelling
Eliminate errors for clear, professional communication
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Explore Sangoma AI features
AI TRANSCRIPTION
Conversational IVR
ASK SANGOMA
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Sangoma AI-scribe
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Save time. Work smarter.
Sangoma AI takes care of administrative work so your team can focus on what matters. Let us show you how to turn AI insights into greater efficiency and satisfaction for customers and employees.
Let’s discuss your project
Describe your requirements. Our team can help you select and plan your Sangoma solution.