Integrates your CRM and Microsoft Outlook
Click to call, access contacts, and track conversations without switching applications.
Take control with on-premises UC
The best value in unified communications, our on-premises system is a complete VoIP phone system at a single price, giving administrators full control over updates and integrations.
powered by Switchvox
01
Why choose an on-premises phone system?
An on-premises VoIP phone system gives you complete control over your communications, equipment and data. It works with your existing network and devices and keeps your business operational on infrastructure you manage. Switchvox is a complete VoIP system with voice, messaging, mobile apps, and call management tools for every user. You also benefit from 24/7 support and an easy path to the cloud through Switchvox Cloud.
Enable reliable calling with SIPStation
Connect to the Sangoma SIP trunk for reliable inbound and outbound VoIP calls.
Keep your existing lines and devices
Supports POTS, PRI, and legacy connectivity without replacing your current infrastructure.
02
On-premises UC features
Explore MS Teams integrations
Everything agents need to manage calls
Better equip your agents and increase their productivity with comprehensive contact center features, including:
- Call recording
- Monitoring, whisper, and barge-in
- Hot Desking
- Switchboard queue management
- Custom music / Message on Hold (MOH)
- Enhanced caller ID
- Presence management
- IVR
Manage calls efficiently
Sangoma Switchvox works hand in hand with Sangoma P-Series phones, using integrated phone applications to make call management simple and intuitive. Call management features include:
- Visual voicemail
- Call queues
- Parking lot
- Paging and group paging system
- Flexible call routing
- Call, transfer, park, and intercom controls
- Ripple groups
One place for messages, meetings, and calls
With Switchvox on-premises, staying connected across your organization is easier than ever:
- Access and act on messages in one place with voicemail to email, SMS, and instant messaging
- Bring teams together with unlimited conferencing and video meetings
- Connect to Microsoft Teams so users can communicate from a single platform
Sangoma Phone for MS Teams
Integrate Sangoma Phone directly into Microsoft Teams, allowing users to make and receive calls through the integrated Sangoma dial pad without leaving Teams.
“One of the coolest things was that when I installed the Switchvox Phone Feature Packs (PFPs) that came with the Switchvox PBX, Asterisk recognized them, and all I had to do was plug in our phones and Asterisk connected them without my having to reconfigure them manually… Switchvox is not only flexible and extensible, giving us plenty of room to grow, but it also drastically reduced costs, which was one of the main objectives of the project”
Cevin Doppmann, network engineer, at Strategic Health Care
04
Trusted by businesses across industries
Discover how businesses of all sizes use Sangoma to stay connected.
Atlas Restaurant Group improves the caller experience across all its locations with PolyAI and Sangoma’s communication solution
Acme Residential saved $24,000 per year and improved network reliability with Sangoma’s managed cloud and communications services
Sangoma’s hybrid UC solution doubles call capacity for healthcare organizations
05
Our deployment models
Switchvox cloud
Cloud-based business phone system that provides enterprise-grade calling features without requiring on-premises PBX hardware. It enables flexible, remote call management while reducing costs and simplifying administration.
Switchvox on-prem
Deployed entirely in your own data center or environment, providing maximum control over data, security, and compliance. Ideal for organizations with strict regulatory or latency requirements.
Virtualized Switchvox
The Switchvox virtual machine runs the entire Switchvox system on your existing virtualized infrastructure, providing the same enterprise-grade features and reliability as a hardware appliance, while giving you greater flexibility, scalability, and efficient use of IT resources.
06
Frequently asked questions
Who should choose an on-premises UC system over cloud or hybrid deployment options?
An on-premises UC system is ideal for organizations such as local governments or businesses with high-security needs, or those requiring SIP trunk integration. It is also the best choice for businesses that need full control over their communications, strict security compliance, reliable offline operations, or that have existing infrastructure and dedicated IT resources to manage and maintain the system.
Can the on-premises system support remote work or virtual environments?
Yes, an on-site system can support remote work using VPNs, remote desktop tools, or integration with cloud services. In addition, desktop and mobile softphones can be used to give employees the flexibility to make and receive calls from virtually anywhere. However, supporting remote work with an on-site system requires more effort and resources compared with cloud or hybrid UCaaS models.
How secure are on-site solutions?
On-site UC solutions are highly secure, giving businesses full control over their data and infrastructure. Sangoma ensures security through proper implementation, regular updates, and robust security measures such as firewalls, encryption, and access controls.
Is an on-site UC system difficult to manage?
An on-site UC system is best suited to businesses with a dedicated IT team, as it requires ongoing maintenance, system updates, and troubleshooting. Although it offers full control and customization, managing the system can be complex, especially as your communication needs evolve. With the right IT resources, however, an on-site solution can be managed effectively to ensure reliable performance and security.
07
Ready for a better business communications platform?
Find flexible, tailored plans so you never pay more than necessary, whatever the size of your business
Let’s discuss your project
Describe your requirements. Our team can help you select and plan your Sangoma solution.