Remote
monitoring
Industry
Sangoma’s Unified Communications as a Service (UCaaS) provides a reliable, comprehensive communications system designed to keep your teams connected, your operations efficient, and your workplace safe.
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Simplify conversations, boost productivity
- Real-time communication
- Improve safety& compliance
- Cost-effective& scalable
- Maintenance support
02
Don’t slow down your production operations
Communication failures in manufacturing lead to delays, errors, and safety risks. Poor connectivity disrupts production, mismanages inventory, and wastes time. Stay ahead with a smarter communications solution.
03
Real businesses. Real results.
Rob Fiedler, Customer Experience Director at Temco Logistics
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Zero downtime manufacturing
Keep your factory running during communication outages with 4G/5G wireless backup, preventing interruptions to production lines, assembly, and shipping.
Reliable order processing
Ensure continuity of your orders and supplier communications during outages, protecting production schedules and keeping operations running.
- Industry features
- UC features
- 4G/5G backup
- Order processing
- 99,9999 % uptime
- Uninterrupted production
- Push-to-talk for real-time communication
- Connect via voice, chat, SMS, and more
- Mobile integration
- PCI compliant
- Custom workflows with the CPaaS app
- Real-time alerts and notifications
- Remote support from anywhere
- Integrate with MS Teams and other apps
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Smarter tools for faster production
Our conversational IVR enables hands-free inspections and live production monitoring. AI transcription, sentiment analysis, and live summaries improve site efficiency, troubleshooting, and quality control.
For customer support, our contact center solution works as an add-on with chatbots that handle basic questions and AI that helps staff communicate clearly in multiple languages.
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Your deployment, your way
- Explore pure cloud UCaaS
- Explore hybrid UCaaS
- Explore the on-premises system
Pure cloud UCaaS
With multi-tenant configuration and robust security, our cloud UCaaS maximizes enterprise collaboration while minimizing costs.
Hybrid UCaaS
Discover the best of both worlds with hybrid UCaaS, combining cloud remote access with local survivability for unmatched reliability in business communications.
On-premises system
The best value in unified communications – enjoy all features at one price with Sangoma’s on-premises system. It is designed for small and medium-sized businesses and offers a fully equipped VoIP phone system.
How does Sangoma support emergency communication in manufacturing?
Our platform includes multichannel alerts, predefined evacuation procedures, push-to-talk support, and real-time paging. It also integrates with alarm systems throughout the plant to trigger incident response protocols.
Is the system designed to withstand harsh environments?
Yes. We offer rugged phones and compatible devices for noisy or industrial environments. Mobile apps and desktop softphones can also be used where hardware is impractical, such as on forklifts or assembly lines.
How do you manage shift changes and communication between shifts?
Sangoma supports team-based routing rules, voicemail transfers, and team call groups. Your teams can record updates, transfer calls, or leave voice instructions between shifts without losing critical information.
Can Sangoma’s system coordinate with factory security systems?
Yes. We can integrate security alert platforms, emergency lighting, or badge access systems via APIs to align communication during drills, incidents, or environmental hazards.
With Sangoma’s unified communications solution for manufacturing, you’ll see increased productivity, better coordination, and fewer disruptions. Our systems are designed to help manufacturers work more efficiently, save money, and stay connected.
Let’s discuss your project
Describe your requirements. Our team can help you select and plan your Sangoma solution.