Seamless communication
Unified platforms for voice, video, and messaging. Instant access to patient information and appointment details.
Health
Sangoma’s medical communications solution facilitates collaboration and communication for medical practices through a fully integrated voice solution designed to improve patient care for practices of all sizes.
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Your phone system is hurting your practice!
An outdated phone system holds your practice back, leading to missed opportunities, frustrated patients, and lost revenue. Prioritize your patients and team by upgrading to a modern, secure, and scalable unified communications system designed for healthcare, and let technology strengthen care.
- 30% Lower costs
- Higher patient satisfaction scores
- 99.999%Uptime reliability
- More efficient phone workflows
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Simplify. Connect. Deliver better care.
Sangoma has partnered with CallMyDocⓇ to provide a medical communications solution that connects your phone system to your patient records and EHR. With a healthcare-focused phone solution, Sangoma offers HIPAA-compliant communications that save time, reduce costs, and improve health outcomes.
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Integrate your phone system with your EHR
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Transforming patient-centered care
Intelligent automation
Automate appointment scheduling and reminders. Easily manage excess patient calls with AI-powered virtual agents.
Emergency ready
Emergency alert systems for real-time responses. Priority call routing during critical situations. Automatic patient callbacks.
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A healthcare solution that does it all
Whether you run a small clinic or a large multi-site practice, Sangoma’s medical communications platform with CallMyDocⓇ brings together the best of voice and healthcare technology.
Download the brochure
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Make communication the heartbeat of exceptional care
- Providers
- Patients
- Administrators
- Call recording, transcription
- Automated triage
- EHR data integration
- HIPAA-compliant solutions
- Scale to handle increased call volume
- Reduced wait times
- Multichannel communication
- Secure data protection
- HIPAA-compliant solutions
- Scale to handle increased call volume
- Advanced analytics
- Scalable platforms
- EHR data integration
- HIPAA-compliant solutions
- Scale to handle increased call volume
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Features that put healthcare first
Healthcare phone system
HIPAA-compliant communication tools.
Video conferencing for remote consultations.
Contact center for patient engagement
Intuitive dashboards for managing appointments and patient calls.
Real-time analytics to improve care delivery.
Integrated collaboration
Secure messaging and team collaboration.
Multi-device access ensures connectivity on the go.
AI-powered virtual agent
Reduces call wait times.
Improves patient satisfaction with self-service options.
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Real practices. Real results.
Brad Wallace | Harbour Regional Health
Marissa Decker | Swor Women’s Care
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Healthcare UC FAQ
Does Sangoma integrate with practice management and EHR systems?
Sangoma’s healthcare UC solutions integrate with platforms like CallMyDoc® and leading EHR/EMR systems. They provide automatic record lookups, call recording, voicemail transcription, and appointment automation—all synchronized with your existing patient records.
Can Sangoma support telehealth and remote patient communication?
Yes. Our system enables video calls, virtual visit scheduling, secure chat, and AI-powered callbacks. It is designed to support remote consultations, chronic care follow-up, and remote monitoring communication workflows.
Does Sangoma support after-hours routing and urgent care?
Sangoma lets you configure call schedules, escalation rules, and automatic routing based on urgency. Calls can be directed to urgent care providers or routed through a virtual agent for triage before reaching a provider.
How does Sangoma support large multi-site medical groups?
Our cloud and hybrid systems scale easily. You can manage user permissions, call routing, analytics, and compliance across multiple sites through a single interface while maintaining local failover at each site with our hybrid platform.
Is Sangoma secure beyond HIPAA compliance?
Yes. Our systems follow advanced security protocols including end-to-end encryption, multi-level access control, and compliance with HIPAA, PCI and SOC 2 standards. Administrators have granular visibility into call access and user actions.
Let’s discuss your project
Describe your requirements. Our team can help you select and plan your Sangoma solution.