TORONTO, ONTARIO – Sangoma Technologies Corporation (TSX: STC; Nasdaq: SANG) (“Sangoma” or the “Company”), a trusted leader offering businesses Communications as a Service solutions for on-premises, cloud or hybrid environments, announced today that a global lifestyle retailer and a regional Italian restaurant chain have selected Sangoma as their single, full-service provider for essential business communications and managed network services across their distributed locations.
The global lifestyle retailer operates more than 350 stores with continued expansion, while the regional Italian restaurant chain operates 21 locations, with additional openings planned for 2026.
Simplification through an integrated platform
Sangoma now offers bundled solutions that bring together UCaaS, connectivity and managed networking under one provider, addressing the complexity and cost pressures faced by retail and restaurant brands when managing multiple providers. Both customers were ready to move away from fragmented environments and adopt a scalable, standardized architecture for future expansion.
Key Takeaways
- Both customers migrated from fragmented, multi-provider installations to Sangoma’s integrated communications platform
- A unified, fully managed deployment model was implemented consistently across all existing locations
- Sangoma provided integrated bundles combining UCaaS, connectivity and managed networking under one contract and one support model
- Deployments included fiber or broadband, backup internet, enterprise firewalls, PoE switches, secure Wi-Fi and UCaaS phones
- Each brand now has a scalable plan for future store openings
By unifying their voice and networking needs in a fully managed Sangoma environment, both brands benefit from a lower total cost of ownership (TCO), simpler management and billing, increased reliability, and a trusted single-provider relationship that supports long-term expansion.
“These deployments strongly reflect Sangoma’s evolution as a fully integrated communications and networking provider,” said Charles Salameh, CEO of Sangoma Technologies. “Retail and restaurant brands do not want to manage multiple providers, invoices and support models across hundreds of locations. Our bundled approach delivers essential communications, connectivity and network services through a single provider—simplifying operations, reducing costs and complexity, and giving customers a scalable foundation on which they can grow with confidence.”
Strategic momentum in vertical markets through bundled solutions
These successes highlight Sangoma’s growing momentum in high-value sectors, where bundled solutions deliver significant operational and financial gains. Retailers and restaurants prioritize reliability, simplified management and consistent performance across every site, all of which are provided by Sangoma’s integrated bundles combining UCaaS, connectivity and managed networking. Sangoma’s ability to deliver these standardized bundles at scale strengthens its position as a full-service communications provider and drives recurring revenue growth in targeted vertical markets.
About Sangoma
Sangoma (TSX: STC; Nasdaq: SANG) is a leading enterprise communications platform provider offering solutions that include its award-winning UCaaS, CCaaS, CPaaS and trunking technologies. The enterprise-grade communications suite is developed in-house; available for cloud, hybrid or on-premises deployments. In addition, Sangoma’s integrated approach delivers managed services for connectivity, networking and security.
As a trusted communications partner for more than 40 years, Sangoma serves more than 2.7 million UC seats across a diverse customer base of more than 100,000.
As the developer and lead sponsor of the open-source Asterisk and FreePBX projects, Sangoma is committed to driving innovation in communications technology.
For more information, visit www.sangoma.com.
Contacts
Sangoma Technologies Corporation
Larry Stock, Chief Financial Officer
