TORONTO, ONTARIO – Sangoma Technologies Corporation (TSX: STC; Nasdaq: SANG) (“Sangoma” or the “Company”), a trusted leader offering businesses the choice of Communications as a Service solutions on-premises, in the cloud, or in hybrid configurations, today announced a new integration between Sangoma UC for Hospitality and Jazzware, a leading provider of hotel communications and guest experience software serving hotels, resorts, and managed properties worldwide.

This integration advances Sangoma’s vertical market strategy and strengthens its position in the hospitality sector by enabling direct interoperability between its communications platform and property management systems (PMS) through Jazzware’s integration platform. The combined solution aims to improve hotel operational efficiency, increase billing accuracy, and enhance the overall guest experience.

Enhancing Sangoma UC for Hospitality

Jazzware connects the hotel PMS to Sangoma UC for Hospitality through a centralized integration layer designed for hospitality workflows.

The integration offers:

  • Real-time synchronization of arrivals, departures, room statuses, and billing updates.
  • Automatic call accounting, with direct billing to the PMS for optimal accuracy.
  • Guest service automation, including wake-up calls, voicemail, and room move notifications.
  • Fewer manual processes and simpler system management through a single integration hub.
  • Emergency service support, including E911 location and notifications, helping properties comply with the requirements of Kari’s Law and RAY BAUM’S Act.

Automatic call accounting, with direct billing to the PMS for optimal accuracy.

Guest service automation, including wake-up calls, voicemail, and room move notifications.

Fewer manual processes and simpler system management through a single integration hub.

Emergency service support, including E911 location and notifications, helping properties comply with the requirements of Kari’s Law and RAY BAUM’S Act.

Sangoma partners in North America can now offer a fully integrated hospitality solution that unifies PMS connectivity, telephony, messaging, and guest services within a single architecture. This enables partners to expand recurring revenue opportunities while helping hotel operators modernize legacy systems and improve operational performance without disruptive infrastructure changes. The partnership also extends the reach of the Jazzware platform, connecting it to Sangoma’s North American channel network and extensive customer base.

“Our integration with Jazzware represents a deliberate step to strengthen our position in the hospitality industry as we continue to develop essential communications capabilities in key vertical markets,” said Jeremy Wubs, COO of Sangoma. “We are aligning our platform with how hotel operators actually manage their properties, improving revenue accuracy and operational consistency, and extending our reach in North America through our channel partners. This is a disciplined expansion of our portfolio that supports long-term recurring growth and reinforces our commitment to delivering practical, reliable solutions to the markets we serve.”

“Hotels rely on communications that simply work — for guests, staff and security,” said James Slatter, CEO of Jazzware. “Partnering with Sangoma allows our PMS integration and guest services platform to reach a much broader channel, so hotel operators can benefit from accurate billing, automated guest services and reliable connectivity without replacing the systems they already trust.”

About Sangoma

Sangoma (TSX: STC; Nasdaq: SANG) is a leading provider of business communications platforms, offering solutions that include its award-winning UCaaS, CCaaS, CPaaS and trunking technologies. The enterprise-grade communications suite is developed in-house and available for cloud, hybrid or on-premises deployments. In addition, Sangoma’s integrated approach provides managed services for connectivity, networking and security.

As a trusted partner for more than 40 years, Sangoma has more than 2.7 million UC seats across a diverse base of more than 100,000 customers.

As the developer and lead sponsor of the open-source Asterisk and FreePBX projects, Sangoma is committed to driving innovation in communications technology.

For more information, visit www.sangoma.com.

About Jazzware

Jazzware is a provider of hospitality communications and guest services software, enabling service providers and hotel operators to deliver, manage and monetize voice, messaging, emergency services and guest experience services. Its platform supports cloud, on-premises and hybrid deployments and integrates with leading hospitality and telecommunications ecosystems. Jazzware, part of Aspire Software, a Valsoft operating group, serves customers across North America and international markets.

For more information, visit www.jazzware.com.