One year ago, Susan Leveritt joined Sangoma with a clear mission: to help partners grow faster and win larger deals.
Today, we’re proud to announce her promotion to Senior Vice President of Global Sales and Head of Channel. In just 12 months, Susan has revolutionized our approach to the channel. She has strengthened alignment and charted an ambitious path forward.
“Susan’s leadership is fundamental as we expand our partner ecosystem and focus our efforts on bundled solutions that drive growth. I’ve seen her impact firsthand and look forward to what lies ahead,” says Jeremy Wubs, COO of Sangoma.
A Year of Transformative Progress
Susan launched the Pinnacle Partner Program, redefining how we support partners. It offers fast onboarding, attractive incentives, and dedicated resources focused on partner growth.
She also led a strategic shift toward bundled solutions, helping partners position themselves in the market with comprehensive, easy-to-sell offerings. Imagine UCaaS paired with a Contact Center, UC + Managed Security, or UC with Networking and Connectivity. This gives partners more ways to build stronger deals, deliver consultative value, and own more of the technology stack.
Pairing this approach with Sangoma’s vertical focus enables partners to tailor these bundles to sectors such as healthcare, education, hospitality, retail, and manufacturing. The result is a solution that speaks the customer’s language and solves the problems that matter most to them.
A Channel Champion
Beyond programs and strategy, Susan leads with a sense of purpose. She is a longtime mentor and advocate for women in tech, and this year, she received the LEAD Award from the Alliance of Channel Women for her commitment to supporting others and driving growth in the industry.
What’s Next
Susan is just getting started. Her priority for the coming year is global expansion, deeper enablement, and making it easier to work with Sangoma.
That means more bundled offerings. More tools and training. Stronger support from a team that puts partners first.
A key differentiator going forward: opening Sangoma’s entire portfolio to partner monetization. Whether through wholesale UCaaS, selling on-premises solutions, or delivering managed services, every type of partner can participate in sales and share revenue. This flexibility is an essential part of the program Susan has built and explains why more and more partners are choosing Sangoma.
At Sangoma, we power business-critical communications. Under Susan’s leadership, we make sure our partners can offer everything in one package.
Here’s to Susan’s first year. And to an even bigger second.